FAQ FOR WEB
WEB MAINTENANCE
For clients who don't wish to manage any of their own content or require structural site changes why not take up our maintenance contract? We manage all site content updates required and bill you on a pay per use system, simply email through your instructions.
Web Standards
Every website created by Sauce Design adheres to the W3C (World Wide Web Consortium) Standards and Guidelines, which means the highest level of accessibility, compatability, consistency and browser compliance.
Images
What is image optimisation?
'Heavy' images are slow to load, require more bandwidth and storage space, and infuriate impatient internet users. Optimising images involves reducing the size of your graphics so that they are as few kb as possible while still retaining good quality. Images are saved for web at low resolution (72dpi) in either JPG, GIF or PNG format. JPG files are best for photographs, while flat, solid graphics such as logos may be best optimised as GIF or PNG files.
Any images supplied by you as content for your site will be optimised accordingly.
Other considerations for images
Images are an integral part of your look and feel, the better your images look, the more professional, credible and engaging your website will be. If you have the budget, consider having some professional photography taken, as it is well worth the cost. If you have a more limited budget, you can still keep some things in mind when supplying images for you site.
Make sure you see what you want to see. Remove any unrelated focal points from your shots i.e. objects / clutter / things that distract the viewer's attention away from what you are showing them.
Leave yourself (or your designer!) room to crop. A little clear space around your subject never hurt anyone.
If possible use digital image editing software to adjust your images so that they have good colour and contrast, and look their best.
If your project is a Sauce Web Bundle and you need product images, remember that this is one of the most important aspects of your website. This is where professional photography would be a great advantage. Your customer will purchase products based on what they like the look of, and they need a clear indication of what they are buying. This does not necessarily mean you must have one image for every product you sell, in every colour. A great shot of a collection of products or variations, and maybe a close-up of some detail is more valuable than hundreds of images that are badly composed and uninviting. How you present your products is as important as the way you structure your site content itself in terms of engaging the viewer, and enticing them to return to your site.
General Questions
What is a URL?
URL stands for Universal Resource Locator. In a nutshell, it is a web page address (e.g. the address of this page is http://www.saucedesign.com.au/support/web.cfm).What is a Domain?
A Domain or domain name is the portion of the page address that appears after the http:// and ends with a .com, .com.au, .org, etc. (For example, the Sauce Design domain is www.saucedesign.com).
What is HTML?
HTML (Hyper Text Markup Language) is the simplest code in the web today, and it is used on every website. HTML defines paragraphs, bold text, italic text etc.
What is CSS?
Cascading Style Sheets (CSS) is used to describe the presentation of content written in a markup language e.g. HTML. CSS defines how pages will look, fints, colours, size and layout. Primarily its purpose is to separate content (written in HTML or similar code) and presentation of the content. This aids accessibility, and provides more flexibility and control over the characteristics of your look and feel.
What is Hosting?
Hosting is the home on the internet where the site files live. There are many different hosting companies, all offering different functionality, web space, and more. Sauce Design can suggest hosting that we highly recommend which is fast, stable and reliable.
Are all Sauce Design websites combined with hosting support packages?
No, only Sauce Web Bundles are packaged to include: setup, hosting, licensing, support and system maintenance.
What is Search Engine Optimisation?
Search Engine Optimisation (SEO) is the process of improving the ranking of a website in the results of a search engine (such as Google or Yahoo). The purpose of SEO is to increase visitors to your website, you can find more detailed information on SEO here.
How long does it take for a website to be created?
The timeframe is dependant on the complexity and size of the site, and our current client schedule. In general, allow around 2 months from client engagement to site being sent 'live'—this will vary with our Web Bundles. The Sauce Lite bundle is our fastest turnaround web product, as it requires the least amount of development time.
At the completion of my project do I get to keep all files associated with my job?
Sauce will supply you with a HTML version of your site on disk upon request. Naturally you own all of your original content for the site, including any text, logos, photos supplied to Sauce, and the domain name. As part of our company policy we do not give out working files unless negotiated as an additional engagement contract.
If your purchase a Web Bundle, you can still request a HTML copy of the site, however the CMS system is a licenced product attached to the hosting package and is not available for release. As per our terms and conditions, you own the content, images, text and user inputted data in your Sauce Site. Nothing in this agreement assigns to you any copyright ownership or intellectual property rights in the provided web site system, ColdFusion code, templates, database structures, administration interface or system documentation.